YAZIO Help Center

How can I delete my user account?

You don't want to use YAZIO any longer and want to delete your user account permanently?

You can delete your user account directly within the app:

  1. Switch to the account-circle__1_.png-section
  2. Navigate to Settings settings.png 
  3. Click on "Account", then select "Delete Account" (Android) or "Reset" and "Delete Account" (iOS)
  4. Confirm your desired action once again.
  5. You will receive an e-mail to the address which is registered at YAZIO. Please follow the link to delete your account permanently. 

Please Note: If you request the deletion of your account, all of your entered data will be deleted permanently. Even in case of a re-registration, your old data will no longer be available.

If you have a PRO subscription, it will not be cancelled by the deletion of your account, nor bei deinstalling the app. So please also follow our corresponding instructions to cancel the PRO subscription.

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