How can we help?
General
General Information
General App Questions
- How does YAZIO calculate my calorie goal?
- How can I activate Dark Mode for YAZIO?
- What do I need to know about the BMI?
- Why does it make sense to count calories?
- What is the calorie requirement and how is it calculated?
- Does YAZIO support Siri Shortcuts?
YAZIO PRO
Information about YAZIO PRO
PRO Subscription
- What is our 7-Day Free Trial subscription and how can I cancel it in due time during the trial period?
- What is YAZIO Lifetime?
- Would you like to give away a YAZIO PRO gift card?
- How can I use a coupon code?
- I want to switch my operating system (iOS/Android). What will happen to my PRO subscription?
- How do I change or renew the terms of my PRO subscription?
Diary
Recipes
General Diary Questions
How do I track my calories?
Diary Entries
- How can I edit public foods?
- Where do I track my drinks?
- How do I change diary entries?
- How do I copy diary entries to another day?
- How do I add body measurements to track my progress?
- How do I move an entry to a different meal category?
Food Search & Created Foods
Favorites
Meals
Activities
Body Values
Water Tracker
Profile Section
Challenges
Account & User Data
- How can I create a before and after picture?
- Why can't I log in with my user data?
- How do I change my e-mail address?
- Why isn’t my login data working?
- I forgot my password. What should I do?
- The password reset is not working. What should I do?
My Goals
Notifications
Buddies Feature
Apps & Devices
Nutrition
General Nutrition Questions
- How can I adjust my diet to my period?
- What do I need to pay attention to in my diet during menopause?
- Do I have to perfectly meet my calorie goal every day?
- How many calories can I eat if I want to lose weight?
- I can't control my cravings for sweets, what can I do?
- What do I need to keep in mind as a diabetic when using the app?
Intermittent Fasting
- How can use the app during Ramadan?
- How many calories can I eat on fasting days?
- Is fasting suitable for shift work and, if so, in what form?
- Can I workout during fasting?
- What is Intermittent Fasting?
- What do 16:8, 14:10, 5:2, 6:1, and 1:1 mean?
Ketogenic Diet
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