The duration of your ongoing subscription cannot be changed. You must first cancel your active Pro subscription and then sign up for a new subscription. Unfortunately, we are unable to change this process. 

If you would like to renew your subscription with the same cycle duration, you generally do not need to take any further steps. Your subscription will automatically renew unless you cancel it before the end date. 🔄

Canceling your Subscription Termination

If you already canceled your subscription but have decided you would like to continue using the Pro app, it may be possible to renew it 👍

iOS (Apple App Store)

1. Open the App Store on your iPhone or iPad.
2. Log in to your Apple account.
3. Click on the Yazio subscription that you would like to renew.
4. Select one of the renewal options.

Android (Google Play)

You can restore a canceled subscription before it expires by clicking "Restore" in the Subscriptions section in the Play Store App.

Website Subscription Purchases

If you purchased a subscription through our website instead of an app store and have already canceled your subscription, you can undo the cancellation as follows:

1. Send us a message and let us know that you’d like to cancel your termination request.
2. Be sure to include your invoice number from your payment confirmation (starts with “in_”) or the e-mail address registered with your account.
3. Send the e-mail at least 48 hours before the expiration of your subscription; otherwise, the termination of your subscription will be completed. 

We hope this article was helpful and wish you lots of joy with Yazio. If you still have questions, Max is always happy to help in the chat 💬