If you have already registered an account with YAZIO, your subscription and data will always be linked to your account. That means it doesn’t matter which device or operating system you use as long as you are logged into the same user account.
In this case, you can easily log in to your existing YAZIO account by entering your credentials after you have downloaded the app on your new device.
If your data or PRO status is still unavailable, please click here and follow the recommended steps.
If you are using YAZIO without registration, you can't transfer the subscription to a device with a different operating system. In this case, your data history will be lost, and we recommend that you save your profile before switching devices. This way, both your data and your PRO subscription will be secure, and using them on another device will be no problem.
You can save your profile as follows:
-
Go to the Profile section
.
- Click on "Sign up or log in".
- Enter your desired e-mail address and password.
- Your profile has now been saved! You can log in with your data on other devices.
Keep in mind that you may need to close and reopen the app completely to see new Diary entries. Also, Diary Challenges are not currently uploaded to our servers and are instead saved locally to your device. Synchronization for these items will not happen between devices, and progress will be lost when switching to another device.
Please Note: If you want to cancel your subscription, follow these steps. If you no longer have access to the App Store or Google Play after switching devices, we recommend canceling your subscription before you switch so that you do not experience problems later.
We hope that you were able to find answers to all your questions and wish you a great journey with YAZIO.
Should you have any more questions, please feel free to contact Max by clicking on the chat symbol at the bottom right of your screen. 💬