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YAZIO and Fitbit

May
May
  • Updated

Data sync overview

Fitbit to YAZIO:

  • Steps, training activities and burned calories
  • Body weight
  • Body fat

YAZIO to Fitbit:

  • Food entries, calories, and nutrients
  • Water intake

Connection requirements

To establish a connection:

  • Make sure you have a YAZIO PRO subscription.
  • Download the Fitbit app and log in to your Fitbit account.
  • Activate the connection under Automatic Tracking in your YAZIO Profile.
  • Enable all permissions.

Syncing process

The calories corresponding to your steps and workouts are transmitted to YAZIO. Within the app, under Steps, we indicate the number of steps taken under normal conditions or during a workout. However, we only consider the steps not already tracked through an added activity. To do this, we automatically subtract your step calories from the exercise calories and only post the difference between the two.

Check your Fitbit account settings if you feel the activity calories are too high. Burned calories can only be calculated correctly if you have correctly entered your data there. We do not influence Fitbit's calorie calculation.

Troubleshooting data transfer

Data between Fitbit and YAZIO are not transferred in real time because Fitbit only allows a certain amount of data requests per hour. Therefore, your data might already appear in the Fitbit online dashboard but not displayed in the Fitbit app or YAZIO.

What you can do:

  • Reload/refresh your YAZIO Diary page.
  • Reload/refresh the dashboard in the Fitbit app.
  • Completely close and reopen the Fitbit app.

My data is not transferring

  1. In your Fitbit app, please ensure that the registered Fitbit account is the same as the one you used to connect with YAZIO.
  2. If your activities are already visible in the Fitbit app but still need to be added to YAZIO, please go to your Fitbit online dashboard, log in, and check if your activities are displayed there.

Remember: We sync the data from the online dashboard and not from the Fitbit app on your device.

I still have connection issues

Our User Success Team will be happy to look closely at your problem. Please send us the following screenshots as part of your request:

  1. The overview of the Activities section in your YAZIO Diary.
  2. The overview of your Fitbit online dashboard, where you can see your steps/workouts.
  3. Your YAZIO account settings (Profile > Settings > Account).

We hope that you were able to find answers to all your questions and wish you a great journey with YAZIO and Fitbit.

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