- Data sync overview
Yazio transfers your nutrition data, and Samsung Health transfers your activity data. - Connection requirements
Most importantly, make sure that the connection between Yazio and Samsung Health is enabled in your Profile. - Syncing process
Yazio transfers your burned calories, which correspond to your workout or steps. - Troubleshooting data transfer
Check out our suggestions! If that doesn't solve the problem, don't hesitate to contact our User Success Team.
Data sync overview
Samsung Health to Yazio:
- Steps, training activities, and burned calories
- Various body values
Yazio to Samsung Health:
- Tracked foods
- Nutritional information
Connection requirements
To establish a connection:
- Make sure you have a Yazio Pro subscription.
- Download the Samsung Health app and register an account.
- Activate the connection under Automatic Tracking in your Yazio Profile.
- Grant all permissions to Yazio in your Samsung Health app via Menu > Settings > Data permissions > Yazio.
- In exceptional cases, you may need to restart your apps and devices.
Syncing process
Due to changes in Samsung Health's data-sharing policies, Yazio doesn’t receive a total of calories burned through activities but instead calculates them separately.
The calories in your step counter in Yazio should match those shown in Samsung Health under Steps > Calories burnt. If steps or calories are missing, they may appear in the Activities section as separate entries to avoid duplication.
The total calories from activities below the step counter in Yazio should match the calories burned through exercise in Samsung Health under Exercise > View history.
Because Yazio uses separate values instead of a direct total, slight differences may occur. 🚀
Avoiding double-counting steps in your workouts
Double-counting can occur if Samsung Health doesn’t correctly assign steps to an activity.
To reduce this issue:
- Deactivate Auto-Tracking for Workouts in Samsung Health (Settings > Auto detect workouts).
If the issue persists, contact Samsung Health support, as we do not receive detailed data from them.
Troubleshooting data transfer
There’s no data on my Samsung Health dashboard
- Check the connection between Samsung Health and your fitness tracker.
- Ensure that All steps is selected in Samsung Health under Steps > menu > step data settings.
Yazio is not listed or permissions are missing
- Disconnect Samsung Health from Yazio.
- Reinstall Yazio.
- Reconnect Samsung Health.
- Select all permissions when prompted.
My data is not transferring
- Disconnect Samsung Health from Yazio.
- Wait a few hours.
- Reconnect and grant all permissions.
I still have connection issues
Our User Success Team will be happy to help. Please send:
- The Activities overview in your Yazio Diary.
- The steps overview in Samsung Health.
- The workouts overview in Samsung Health.
- A screenshot of Samsung Health data permissions.
- A screenshot of your Yazio account settings.
We hope this article was helpful and wish you lots of joy with Yazio 💚 If you still have questions, Max is always happy to help in the chat 💬