Which data can be synchronized?
Data transferred to YAZIO (depending on the set permissions):
- body values (various)
Data transferred to Samsung Health:
- tracked foods
- nutritional information
How is the data transferred?
Unfortunately, Samsung Health has changed the way their data is processed by third-party apps. As a result, we don't receive a total of calories burned through activities but instead calculate the burned calories as follows:
The calories in your step counter in YAZIO should be the same as those shown in S-Health in Steps > Calories burnt. In case there are steps or calories missing in the step counter in YAZIO, these might be listed below the orange box as separate activities. This helps avoid that steps from activities are counted twice.
The total calories from activities below the step counter in YAZIO should be the same as the sum of the calories burned through exercise in S-Health, which you can see in "Exercise" > "View history".
YAZIO uses these two values to calculate your total burned calories. Since we don't have access to the total value of active energy calculated by S-Health, there can be slight discrepancies between YAZIO and S-Health.
Steps that are part of an activity are counted twice, both as an activity and as normal steps
This problem can occur if Samsung Health doesn’t associate an activity with a specific number of steps. In such a case we unfortunately cannot correctly process this value. If these particular activities are automatically tracked as workouts, it can help to deactivate this feature in Samsung Health (Settings > Auto detect workouts).
Should this not solve the problem, please contact the Samsung Health customer support. We unfortunately do not receive any more detailed data.