Help Center

How can I use YAZIO on multiple devices and operating systems (iOS/Android)?

If you have already registered an account with YAZIO, your subscription and your data will always be linked to your account. That means it doesn’t matter which device or operating system you use as long as you are logged into the same user account.

In this case, you can easily log in to your existing YAZIO account by entering your credentials after you have downloaded the app on your new device. 

If your data or your PRO status is still not available, please click here and follow the recommended steps. 

If you are using YAZIO without registration, it is not possible for you to transfer the subscription to a device with a different operating system. In this case, your data history will be lost and we recommend that you save your profile before switching devices. This way, both your data and your PRO subscription will be secure and it will be no problem to use them on another device. 

You can save your profile as follows: 

  1. Go to the Profile sectionaccount-circle__1_.png
  2. Click on "Sign up or log in".
  3. Enter your desired e-mail address and password.
  4. Your profile has now been saved! You can log in with your data on other devices. 

Keep in mind that you may need to completely close and reopen the app to see new Diary entries. Also, Diary Challenges are not currently uploaded to our servers and are instead saved locally to your device. Synchronization for these items will not happen between devices, and progress will be lost when switching to another device.

Please Note: If you would like to cancel your subscription, you must follow these steps. If you no longer have access to iTunes or Google Play after switching devices, we recommend cancelling your subscription before you switch so that you do not experience problems later.

We hope that our article could answer all your questions and we wish you a great journey with YAZIO. Should you have any more questions, please feel free to contact our support team and submit your request anytime here

 

 

Was this article helpful?
19 out of 66 found this helpful

Did not find what you're looking for?

Submit a request