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What is our 7-Day Free Trial subscription and how can I cancel it in due time during the trial period?

Emma
Emma
  • Updated

With our 7-Day Free Trial Subscription, you can access and test all PRO content and functions of our app for free and without any limitations for 7 days. Currently, our 7-Day Free Trial Subscription is offered occasionally and is only available through our website. Unfortunately, it is not possible to subscribe to it directly in the app. 

If you do not wish to extend this free PRO trial period into a paid subscription, you can cancel it in due time as follows:

  1. Go to https://www.yazio.com/app/account and log in with your YAZIO account.
  2. Find your active subscription, select "Cancel subscription" and confirm by clicking "Unsubscribe".
  3. You'll now see the updated subscription status "Canceled" and the end date of your subscription period.

If this procedure does not work, you can also cancel your subscription in the YAZIO app by following these steps:

  1. Open the YAZIO app.
  2. Switch to the Profile tab. account-circle__1_.png
  3. Go to Settings. settings.png
  4. Click on "Account", then select "Subscription".
  5. Click on"Cancel Subscription" and confirm the cancellation. You will be shown the status "canceled" and the end date of your subscription period. 

Please keep in mind that once you cancel your trial subscription, your PRO access will end immediately. This means the PRO content and features will no longer be available for you, and your account will be changed back to the basic version.

We hope that you were able to find answers to all your questions and wish you a great journey with YAZIO.

Should you have any more questions, please feel free to contact Max by clicking on the chat symbol at the bottom right of your screen. đź’¬

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