We’re very sorry that you are experiencing problems with the app. If this is the case, please carry out the following steps:

1. Please check Google Play or the App Store to see if there is a new update available for your Android or iOS operating system. If yes, please download and install the update on your phone or tablet.
2. Please check Google Play or the App store to see if there is a new update available for the YAZIO app. If yes, please download and install the update on your phone or tablet.
3. If you are still experiencing problems, please uninstall the app from your phone or tablet and download and install the YAZIO app once again.

Are you still having problems? Please submit a request to our Help Center. Please try to describe the crash or the problem in as detail as possible. In addition, please let us know which YAZIO version, which phone, and the operating system you are using. Screenshots of the problem you are experiencing would also be helpful.

We hope that our article could answer all your questions, and we wish you a great journey with YAZIO!